Player Guide
Rules, prizes, refunds, and support in plain view
Everything here explains how Skillsroom rooms and tournaments work: how players enter, how results are reviewed, how prizes and refunds move, and how to get help when something needs attention.
Legal
Terms of Service
Who can use Skillsroom, how competitions operate, and what platform decisions control settlement, suspension, and access.
Updated June 2, 2026
Competition
Competition Rules Policy
How official rules are defined, how players are expected to play and report, and how moderators resolve competition outcomes.
Updated June 2, 2026
Prizes
Prize Policy
What counts as a prize commitment, how prize sources work, and when a prize can be delayed, reduced, or cancelled.
Updated June 2, 2026
Refunds
Refund Policy
How cancellations, voids, duplicate funding, payment failures, and misconduct affect refunds.
Updated June 2, 2026
Disputes
Dispute Policy
What can be disputed, how quickly it must be raised, what evidence is required, and what decisions admins can make.
Updated June 2, 2026
Conduct
Prohibited Conduct Policy
What users, teams, creators, and sponsors may not do on the platform.
Updated June 2, 2026
Eligibility
Age and Eligibility
Who can participate, who can win prizes, and what checks may be required before a player or host is allowed to compete.
Updated June 2, 2026
Privacy
Privacy Policy
What data is collected, why it is used, who can access it, how long it may be retained, and what rights users can request.
Updated June 2, 2026
Skill Gaming
Skill Gaming Notes
The platform position on skill-based rooms and tournaments, payouts, age limits, and provider requirements.
Updated June 2, 2026
Trust Layer
Trust and Safety
The trust model behind rooms, tournaments, evidence review, moderation, and payout control.
Updated June 2, 2026
Support
Support Policy
How to get help fast without breaking the evidence trail or delaying review unnecessarily.
Updated June 2, 2026